Privacy Policy

We do not sell your personal information. We do not use your conversations for advertising, and we do not share them with advertisers. We store what is needed to operate Flint — your messages and the context Flint keeps for you — and we use a small set of service providers to run it. You can have Flint forget specific things immediately, and you can request deletion of your account and data at any time.

• Your phone number. It identifies your account; texting Flint establishes the service relationship.
• Your conversations. Flint operates through conversation, so we store the messages exchanged with the service and the context derived from them — your name and timezone if you share them, matters you ask Flint to remember or follow up on, and related message metadata.
• Faith and personal context you choose to share, such as your tradition or a prayer request. This may qualify as sensitive information under applicable law; by using the service you consent to our processing it for the purposes described here, and you may withdraw that consent by deleting your account.
• Billing information. Payments are handled by our payment processor; we do not receive or store your card number.
• Website and usage data. Standard site analytics (form inputs are masked in your browser before any data is transmitted) and advertising measurement identifiers when you arrive from an ad.

To operate the service: respond to your messages, deliver what you schedule, maintain the context that personalizes Flint, process payments, keep the service safe and reliable, and measure the effectiveness of our own advertising. We do not sell personal information and do not permit our providers to use your data for their own purposes.

We rely on a small number of service providers, each limited to the function it performs for us: hosting and data storage, authentication, payment processing, message delivery, AI response generation, product analytics, and advertising measurement. Advertising platforms receive only hashed identifiers and conversion events — never conversation content. None of our providers may use your information for their own purposes.

Flint’s responses are generated by AI language models and are not reviewed by a human in real time. AI output can be inaccurate, including in its handling of scripture. Flint is not a substitute for a pastor, counselor, therapist, physician, or attorney. Your messages are processed by our AI providers in order to generate responses.

Inbound messages pass through an automated safety classifier. When it detects language suggesting self-harm, abuse, or acute crisis, the service responds with a referral to professional resources, such as the 988 Suicide & Crisis Lifeline (call or text 988) or the Crisis Text Line (text HOME to 741741). We do not proactively report crisis content to third parties except where required by law. Flint is not an emergency service. If you are in immediate danger, call 911.

• Forget something: ask Flint in conversation, or delete individual items in the web dashboard. These deletions are immediate and permanent.
• Stop messages: reply STOP to any message; reply HELP for assistance.
• Delete your account: email [email protected]. We delete personal information within 30 days of a verified request, except records we are legally required to retain (such as payment records).
• Access or export: email us for a copy of your information.

California residents: we do not sell or share personal information for cross-context behavioral advertising, and we honor Global Privacy Control signals. You may exercise your CCPA rights — to know, correct, delete, and limit the use of sensitive personal information — by emailing [email protected].

EEA, UK, and Swiss users: the service operates in the United States and your information is processed there. You retain your rights under the GDPR (access, rectification, erasure, restriction, portability, and complaint to a supervisory authority). Our legal bases are consent (for sensitive data), performance of our contract with you, and our legitimate interests in operating and improving the service.

Flint is for users 13 and older. If you are under 18, you may use Flint only with the permission of a parent or legal guardian. We do not knowingly collect information from children under 13; if we learn we have, we delete it. Parents or guardians with questions can contact us at the address below.

We will update the date above when this policy changes and provide notice of material changes. Questions and requests: [email protected]. Flint is operated by hypetheory LLC, a Texas limited liability company, which is the data controller for the information described in this policy.